For the games people play!

Tel: 904-642-1823

HomeArcades@aol.com

pacman

Testimonials

Home Arcades does business in Northeast Florida, Georgia and South Carolina as Number One Vending Service, Inc.  Our locations include bowling alleys, bars, laundromats,.  We also rent jukeboxes, video games and pinball machines, etc. to major resorts and special event companies in Jacksonville and the surrounding area.Home Arcades also proudly sells to home owners so they can bring the fun of an arcade right into their private home game room.  Our 6,000 square foot showroom located at 8955 Beach Blvd., Jacksonville, Florida is open from 10 a.m. until 6 p.m. Monday through Saturday.  Please come visit us at our store.Have fun looking at our site and please feel free to contact us or our customers who have provided a link to their e-mail for you!

09/28/15 Angela M. A mere “thank you” can not portray the sincere appreciation that we have for chip and his team here at home arcades….they have gone above and beyond, to not only provide game tables for our non-profit youth center, but to move and set up the tables three different times, as we’ve strived to be a mainstay in the lives of thousands of under-served jacksonville youth each and Every weekend for the past 5 years. we finally have a permanent facility with awesome accommodations for the kids, including 2 pool tables and an air hockey table, thanks to chip and his crew! may God bless you, your families and your business for not only providing great customer service, but going that step above and genuinely caring about your customers and your community!-from, the staff, volunteers and students at generation next teen center.

02/25/14 JR W. Lisa, thanks again. Bar fits perfectly. Can’t wait to get the stools. And please thank your delivery Lads again, they did a wonderful job. (Guiness Raised Panel Bar)

10/10/13 Charles S. Chip, I want to thank you for helping me fix my Rockola. We purchased it around Easter time, transported it from the place where it was purchased, then found the turntable wouldnot rotate. It had rotated before. I had called two local service facilities. Neither could come out until they had more information. One trip to your store was all it took.You told me what the problem most likely was, and you were correct. With your help and advice, I fixed the turntable.I’ll be back! Thanks,Charles S.

04/09/13 Cheryl O. Hi Jamie,Just wanted to write a quick note to thank you (and Chip and Jay) for all your help! I can’t say enough what a great experience it has been working with you!  From the beginning, you were all so accommodating on our special requests with our custom pool table.  You’ve been terrific with your follow up, everything has been on time, the pool table is beautiful, Jay & his assistant were terrific,…. from beginning to end, it’s been awesome and we love it!   Jay may have mentioned there was one small cracked piece and we didn’t like the color of the bolts on the decorative beam.  He has already called me to let me know he talked to Connelly and took care of it all.  Trust me, this is a big construction project, and I’ve dealt with a lot of people, and this has truly been one where your team has been way on top of it!!!!   Thank YOU!!!!!!!

03/29/13 Carla and David  We are very pleased with our pool table   and extras!  The loft is shaping up nicely. Thanks for the excellent service. We’ll definitely be back to see you all.

11/26/12 Rich K.  Jamie, Chip, Lisa, Jay and Roberto I was so very pleased with the professionalism in your office and the help and advice I received from Jamie, Chip and Lisa. The furniture and shuffleboard exceeded my expectations.

Also, a great big thanks to Jay and Roberto for their care and precision in delivering my furniture today. Two exceptional people you should feel proud to have on your team.

Many thanks. Muchisimo gracias.

10/25/12 David B. Chip, Lisa & Jaime: Thank you all for helping set up our arcade. The boys all love it! Your team showed extreme care and professionalism in getting everything delivered and put in place properly and with no damage. As you can see from the attached photos, it was no easy task! Chip, you truly know the meaning of the word “customer” which is getting rarer today. I was very impressed with your personal level of service and attention to all details. We were extremely happy with the entire process of working with Home Arcades, and we look forward to future purchases.

12/12/11 Wendy D. Lisa, Jenny and of course Chip, The pinball machine I bought from you guys is the best! I love it!!! Quick delivery, shipped and packaged great.. no damage and easy set up. You were 100% true to your word and I will do business with you again.. I have also given your company info to many friends who NOW also want to buy a pinball machine… Your help and assistance after I received the machine was also very helpful… You guys ROCK!!!! (Monsterbash Pinball)

05/22/10 Millie S. Lisa, The touch screen jukebox that we rented from you worked really well for our event. We had three ballrooms at the Renaissance Hotel in St. Augustine and the sound was just great. Also, we enjoyed the variety of music we could play to carry out our theme- British Retro. The remote control was very helpful and this worked better than the live bands we have had in previous years. The technician that setup the jukebox for us was very helpful. I would not hesitate to rent from you for our next party.

05/16/10 Robert D. Chip, I just wanted to take a moment and tell you how much we love our new pool table. The quality is excellent and everybody that has seen it just loves it. We are playing it more and more. Prompt delivery and setup from when we ordered it was greatly appreciated. Installation staff was friendly, courteous, and professional. The small defect in the felt (which was not your fault) was fixed promptly and without questions or hesitation. We will definitely be back at Home Arcades in the future. Make sure you save one of those Ms. Pac Man machines for us! (Lorient Pool Table)

07/27/09 Taylor H. I bought a pool table from Home Arcades and they are a great place to go. Great customer service (and popcorn!) and selection. Rich and the set up / delivery guys are great as well. Helpful and friendly from top to bottom!

06/16/09 Lowell F. I would just like to say what an awesome experience I had picking out my Connelly pool table, and the superior job your staff did during the entire process.  The customer service provided at your store and the technicians who installed the table were superb. I will recommend your store at every opportunity and intend to frequent your store in the future.

06/10/09 Robert S. To all the folks at Home Arcades… My experience dealing with you was nothing short of spectacular. From the sales personnel to the installers, all were professional and courteous. I purchased the Fischer “Dutchess” 8′ pool table and have been enjoying it tremendously. You folks do a great job and I will surely recommend you to anyone in the future.

10/26/08 Bob B. Greetings Chip & Associates, We are enjoying our pinball machine from your fine store. You and your staff were very helpful from start to finish. It was indeed a pleasure to shop at and purchase from you. Continued success to you and everyone at Home Arcades. When we need anything for fun and play, you will be the first person that we go to. Thanks again. (Pirates of the Caribbean Pinball)

09/29/08 Penney W. Chip, I just wanted to let you know how happy we are with the Indiana Jones Pinball machine we bought in August. It was a great experience and we are having a wonderful time with it. It is so nice to deal with a local company who really cares if their customers are satisfied.

08/20/08 Wendy R. Chip, It was a real pleasure to do business with you. You have a ‘can do’ attitude that always puts the customer first, and it made all the difference in getting us to the right table. I have the perfect look that I wanted, and my husband has the quality assurance that he was looking for. Thanks for all the time you took to get it just right for us, from bumpers to felt! We will recommend you to any of our friends looking for home game and pool tables. You have a winning formula of customer service! (Thomas Aaron Billiards Table)

04/28/2008 George F. I’m going to hold onto that Galaga game awhile longer. I had it on last night to take pictures for you and my five year old daughter asked about it. She ended up playing it and set a new record for her high score.

I told her I was going to sell it to get another one later. This did not sit well with her and my wife also chimed in and suggested we hang onto it for a while longer.

Who can argue with a daughter and wife? And a new high score? Not me.

Anyway, I look forward to stopping by your showroom sometime soon to see what you have.  I’ll bring my daughter. She’ll love it. The old Galaga I got from your shop in the Northside apparently has a hold on us, so thanks for all the great times.

02/28/2008 Regina M. Chip, I wanted to personally thank you for all your wonderful customer service. It is refreshing to find a company that really does care about their customers. From my first interaction with this staff I knew that I would purchase from Home Arcades. I wanted the Thomas Aaron ‘Park Avenue’ table and saw it at another store but the outstanding customer service at Home Arcades was the tie breaker between the two stores. I will recommend you all to everyone I know and will definitely purchase from Home Arcades again! (Thomas Aaron Billiards Table)

02/26/2008 John ‘Hutch’ & Patti H. Just wanted to send a note of thanks for your part in making my wife, Patti, so deliriously happy (thrilled is more like it) with her Anniversary Present… a CORVETTE PINBALL MACHINE!

My entire experience with Home Arcades was a very pleasant one, from Chip’s tour of your great facility, Camille’s help during the purchase, and Mike’s courteous and prompt delivery and setup. I really appreciate Mike taking the time to show me how to operate and maintain the machine, too. As promised, the machine was completely refurbished and looks and operates like new.

Thanks again for everything. You’ve made one car crazy girl in Orlando very happy and let’s face it, when she’s happy, I’m happy! (Corvette pinball machine)

02/08/2008 Dina P. I cannot thank you enough for all that you have done for me. Starting off with I had no clue about the Megatouch games and Chip walking me through it all. He also offered to get information for me about other brands, so it wasn’t all about the sale it was to make sure I was happy. Second I was concerned that I would not receive it before Christmas, Chip or Camille would call me everyday to give me that status on the Megatouch shipment. A week before Christmas Chip calls me to tell me that my order is in  and that he is driving my game right down to UPS himself. Then two days before Christmas I received a call from the delivery service saying that they could not deliver my game until the 26th,  and I was not able to pick it up myself because they were closed due to the holiday. Sunday afternoon I received a call from Camille saying my machine was at the warehouse  and I can pick it up if I want, this was the day before Christmas, I explained that they told me they were closed  and I was unable to pick it up. She hung up with me and called the warehouse herself and set up a time  that I could pick up my machine that they would be open for me. Needless to say, Christmas was very good and Home Arcades made sure of that.

Thank you Home Arcades Chip and Camille, my husband loves his game and we cannot get him off of it. (Megatouch)

10/15/2007 Joe A. Thank you Chip and Camille for the excellent service before, during, and after the sale. The new Juke Box is great and I appreciate your knowledgeable recommendations to help me make a final buying decision. (Juke Box)

07/17/2007 Jerry Holland, Supervisor of Elections, Duval County   I just want to say how pleasant the experience was purchasing two pinball machines from Chip.  He is very low key and just wanted you to be happy with your purchase.  I would highly recommend them to anyone.  Also, their delivery guys were great, bringing the machines upstairs was no easy task.  Thanks again for all of your help.(Two pinball machines)

6/4/2007  Jim and Theresa H. The King Lives – Chip and Camille we love our new Elvis Pinball.  I can’t thank you enough for the help – first teaching us about the various pinball machines and then helping us find our perfect one!  You guys are the best.  We are telling everyone about Home Arcades and the terrific folks.  (Elvis pinball machine)

1/19/2007 Kathryn And the service just keeps on coming.  You had me at hello.  Thank you so much for EVERYTHING…you went above and beyond at every juncture and I can’t tell you how much that meant to me.  My kids and I thank you.  We are having a ball (no pun intended). (Connelly billiard table)

1/16/2006 Angel & Elsa R. “Thank you Chip.  We really enjoy the (“Fischer – Dutchess” pool table) that we just bought at Home Arcades, Jacksonville.  Your assistance was excellent from the time we entered the store.  The purchasing process was easy, your customer skills are great.  The delivery was extremely timely, and yes, the delivery techs did a superb job installing the table to meet our desires.  Thank you for your excellent service.  That is why I went back to purchase other goodies  ………….. p.s. This is not a paid advertisement…we really enjoy the table!

08/2006 Torin M.  “I wanted to send you a brief note to thank you for my wonderful customer experience with Number One Vending.  From our initial conversation to our first visit, and ultimately to my purchase, I was overwhelmed by the level of attention and support that I received from both you and your sales staff before and after the sale……………………………………………………….Thank you again for an outstanding customer experience and I look forward to my next purchase in the very near future.  (Ms. PacMan cocktail table)

08/21/06 Willie L.  “I have been working with Chip and his crew for over ten years and it is always as agreed upon.  Whether I was buying or renting games I know I will get the best service and what is actually promised!  I look forward to continuing to rely on such a great business.  Thanks for the great service! (Ms. PacMan cocktail table)

08/12/06 John A.  “I would like to take this opportunity to thank all of the staff and operations at Number One Vending.  I have dealt with them on numerous occasions and all have went well over my expectations in the business.  Such as questions that I had or call backs to inform me of any questions that needed to be answered at a later time.  Dawn took the time that I needed to help me with all of the games that I had been interested in.  I know as a home owner who enjoys the pleasure and the fun with these games that I have purchased that I would never hesitate using Number One Vending again in the future.  Great job and thank you for your hard work.  The customer truly comes first with your company. (Cruisin’ World, Golden Tee Golf, Centipede)

08/08/06 Robin G.  “The arcade game was in great shape and a great hit in the model home!  We have tried to get our hands on arcade games for models previously and found them either too expensive or too beat-up.  Home Arcades provided a well-preserved, working game for a VERY competitive price.  They are on top of the list for future game purchases! (Black Pyramid pinball machine)

05/02/03 Ron C.  “I received my pool table cover and I am extremely happy with the way it turned out.  It fits really well and looks great.  Thanks a million! (Pool Table Cover and Top)

03/27/03 Morry O. “I just received my order and wanted to thank you very much for your prompt and wonderful customer service.  The kids and I are really enjoying the hockey game.  My four year old is climbing all over the table when he plays…quite a site!  Thanks also for your follow-up to see if the order arrived.  It was a surprise for me to see a company that treats customers so well. (Table Top Accessories)

02/26/03  Paul D.  ” I wanted to tell you in writing how good the service my wife and I received from Camille and the rest of your staff.   My wife found you on line, I then called and spoke with Camille.  She called the shipping company, checked prices for me and then we purchased the pockey table.  She was good to her word by calling me with the tracking number and even said when we should receive the table.  She mailed me the credit card receipts.  Every time that I called down to Home Arcades whoever I spoke with was very professional and polite.  I know that you usually only hear the problems that people have but, I felt compelled to write to you and tell you the great service I received.  Thank you!!!” (pockey table)

02/25/03  Megan D.  “I just wanted to thank you again for your help with our neon light.  We were overwhelmed by how promptly and efficiently Home Arcades helped us to fix our situation with the broken neon light.  We were thrilled with the professionalism of your store.  It was especially wonderful that your store took time to listen to our problem, understand our situation, and then made the right contacts to actually replace our light free of charge.  This light was a special gift for our family game room that my husband has designed.  It was perfect for him and his motif.  Our family game room is as bright as can be thanks to your help.  I definitely have recommended your store to others for your customer service, professionalism, and quick service.  Thank you again!!  (neon sign)

02/19/03  Jacob W. “My thanks to the tech who walked me through the machine.  I do have some electronic experience, but never worked on pinball machines, so it was a learning session for me.  His troubleshooting technique was excellent!  (Cyclone Pinball)

02/13/03  Bill D.  “I truly had come to believe that the only thing deader than the guy in Grants Tomb was politeness and customer service.  After dealing with the folks at HomeArcades I have found this not to be true.  Everyone right down to the delivery people were as courteous as they could be.  The pinball machine we bought was in great shape and exactly as advertised.  I highly recommend this company to everyone I know!” (T-2 Pinball)

01/27/03  Jacob W.  “Just started up our Cyclone pinball machine and it looks and works great!  It arrived in fine shape and on time.  All the mechanisms work like new.  Thanks so much!  You all do great work.” (Cyclone pinball)

11/29/02   “…You all did such a wonderful job,…I can’t express to you enough how happy I am right now…” (Rampart and Jukebox)

06/2002   “HomeArcades did an exceptional job in providing quality arcade game entertainment at the 2002 Bonnaroo Music Festival in Manchester, Tn.”…machine maintenance was equally efficient and impressive.”(150 Game Rental)

04/15/02  First Baptist Church  Click on the link to see a copy of letter of appreciation.  (Purchase of multiple games)

04/10/02  Scott K. says:  “…This was the first arcade game I have bought and I was very pleased with the service I received…”  (Golden Tee Cocktail Table)

12/24/01    “Just a note to let you know how much we have enjoyed our “Caribbean Cruise” Pinball Machine….We’ve had no trouble with it and continue to enjoy it on nearly a daily basis.  Your staff is always courteous and helpful, and we have enjoyed doing business with you…” Here is Grandma having a ball with the game.  It truly is for all ages! (Caribbean Cruise pinball)

11/12/99  Wessanen, St. Augustine, FL  “The evening was a success!  Everyone had a great time…Thank you for all your help…”  (Party rental)

07/06/99  Premier Events, Jacksonville, FL  “I wanted to personally thank you for supporting us for Party ’99.  The event was a true success……….We appreciate all the hard work you do…….We could not have done it without you!”  (Event planner party rentals)

07/27/1997 The Ritz Carlton, Amelia Island Click on the link to see a copy of letter of appreciation.  (Resort party rentals)

 “… I had reservations about doing business over the internet. Much to my surprise, your staff treated me very politely, the games were priced fairly, they arrived packed very carefully and most importantly they were in great condition…” (2 Cocktail Tables)

 

 

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Main Location Address:

8955 Beach Blvd. Jacksonville, FL 32216